Building Publishing Team
Goal: Discover and define the newly-formed MX Publishing’s value in the backend/frontend merchandising experience
Outcome: Established Mission, Vision, and Product-led Ways-of-Working through a Team Charter. Additionally, led a roadshow across Merchandising department to showcase the new Publishing team
Tools Used
The Story
~ Team Discovery Activities
~ Define Team’s success as relating to Kroger’s business success
~ Documentation – Ways of Working Charter & Data Consumer Persona
~ Roadshow
The Gallery
Definitions
Publishing
scalable dispersion of item and product data across all of KTD from one single source of truth
Data Consumers
Any product team, business stakeholder, or individual merchandiser who relies on item and product data to perform business objectives
Product Data
the identifier code, attributes, and family tree relationship data attached to any product available to be sold through Kroger
Item Data
products become an item when merchandisers decide where and how that product should be sold. Therefore, item data includes product data and operational, location, and supply chain function data
Scalability
data consumers follow several data consumption patterns based on the products’ and products’ users’ needs, so Publishing provides data solutions that fit a wide variety of capabilities and needs
Source of Truth
a database that holds the most accurate, consistent, and up-to-date item and product data. Users can confidently trust that this will be the best data they can get for their needs.
My Personal Takeaways
Building a team’s vision from scratch was a terrifying and challenging experience. Not only was I establishing a new identity, but I was also navigating a lot of stress and dejected emotions in a high tension environment. I learned a lot about what makes a strong team and in addition how should our strong team have a stronger relationship with the people we’re serving. Really taking the time to understand what problem the team should be set to solve founded a sense of purpose that allowed us to prove that we are important and therefore serve an immense amount of value for Kroger’s business.